Jeanna Terry, Chief Operating Officer
Jeanna Terry joined the HPS family in March of 2012. Since then, she has worn many hats, all leading to her most current role of COO. No matter what role she plays, her primary goals have remained the same:
- Build solid working relationships with our people and partners to share a unified approach in how we work towards member growth and success, and
- Get to know the process and tools needed for people to do their job and keep looking for ways to redesign them to enhance the internal and external customer experience.
Prior to HPS, Jeanna spent 17 years working in both manufacturing and supply chain. Milliken Textiles, Lockheed Martin, Carmax Auto Finance, and Arby's Restaurant Group's Forecasting Division make the short list of companies she has had the pleasure of serving. From engineering to analysis to operations, Jeanna is a firm believer that every role has a level of problem solving, and if you are always striving to solve problems, the possibilities for success are endless.
Jeanna is a 1995 graduate of Southern Tech (now known as KSU School of Engineering). She currently resides in Smyrna, GA with her husband (Chris) and their two 'grown' children (John & Annabelle). When she's not working, Jeanna enjoys leading worship at her church, seeing the occasional Broadway musical, and spending time with family and friends.